Privacy
ZIKVI (zikvi.com) is operated by Data Governance Ltd. This page says what we use to make and support a phone case, and how to reach us about your details. Write to info@zikvi.com. Never send a card number by email.
What we receive
- Messages you send: your name, email, phone number, and whatever you include about an order, a refund, or a question.
- What an order needs: the delivery address, the phone model, the case type, and the artwork you send so the case can be printed and posted.
- Your design: while you design, the photo stays in your browser. When you add a case to your cart, the photo, the print file and a preview image are uploaded to our storage, so the case can be made. We keep them to make, ship and support your order.
- Payment: Stripe processes the payment and collects your delivery address, email and phone number. We receive the address and contact details to deliver your case; card details stay with Stripe.
This site does not load analytics or advertising tags, and it does not run a mailing list. Writing about an order does not sign you up for marketing. If that changes, this page will change with it.
Why we use it
- To print the case and send it.
- To answer a question or look at a refund.
- To keep the records tax and legal claims require.
We do not sell personal information. We pass details only to the providers who host the site, carry email, take payment, print the case, or deliver the parcel, and only for that work. Card details stay with the payment provider.
Your photo
A photo is used to show the preview, print that case, and deal with a problem on that order. Sending it does not transfer ownership to us. We do not publish your personal photos in advertising unless you agree to that separately.
How long
Order records stay for as long as production, support, tax, or a legal claim needs them. You can ask us to delete a design. We delete it once the order no longer needs the file.
Your requests
Where privacy law gives you a right to see, correct, delete, or object to the use of your details, email us. We may ask you to show that the order is yours before we change anything.